Everything You Need to Know

ConnectSx Beacon is a medical device sales software and logistics platform. It simplifies inventory sales and logistics, optimizes warehouse operations, reduces product waste, improves field visibility, and delivers real-time information to create alignment across teams.

Beacon is purpose-built for medical device manufacturers, distributors, and their healthcare partners. It supports roles including sales, operations, finance, customer service, quality assurance, regional managers, and facility managers.

You can request a free trial using the 'Request Free Trial' button on any page. Our team will help you with onboarding and data setup.

Yes! We offer a free trial that gives you access to the full Beacon platform so you can evaluate it with your team and data.

Yes. Beacon provides access to critical data with or without an internet connection. When connectivity is restored, data syncs automatically.

Beacon supports multi-modal scanning including camera, Bluetooth, and keyboard input for maximum flexibility across different environments and devices.

Yes. Beacon includes FDA AccessGUDID integration to read and validate UDI barcodes for FDA compliance and traceability.

Beacon includes AI-driven workflows including AI Case Creation and our Advanced AI Agent ('Kevin') for automating time-consuming processes and surfacing actionable insights.

Absolutely. Beacon streamlines loaner kit management from request to return, and tracks consigned inventory with automated billing triggers.

Beacon comes with QuickBooks and Xero integrations, FDA AccessGUDID integration, and multiple carrier integrations for real-time shipment tracking.

Yes. We offer standard integrations with 120+ third-party tools through our partnership with Endgrate, plus custom API integrations using our flexible REST APIs for enterprise systems.

Standard implementations take 4 to 12 weeks. Complex integrations with highly customized ERP systems can take up to 6 months, depending on scope and data requirements.

We offer two pricing models: Bundled Pricing (tiers from $49 to $4,149/month based on usage) and Per-Seat Pricing ($75 to $250/month per user based on role). Enterprise pricing is also available.

Optional costs may include implementation assistance, custodian licenses, advanced reporting, custom integrations, custom development, and premier support tiers.

All plans require a 1-year commitment.

Yes. Beacon is built on HIPAA-compliant infrastructure with compliant practices throughout. We maintain our HIPAA Seal of Compliance.

Beacon provides roles-based access and authorization, encrypted data storage, API key authentication with organization-level access controls, and comprehensive audit trails.

We actively track SOC 2 and ISO standards as part of our ongoing security and compliance program.